ServiceLine 24h

What does it do?

ServiceLine 24h is the most effective solution when tyre-related roadside assistance is needed.  Thanks to our network of over 1,900 service partners, a simple phone call to the multilingual control centre will result in the vehicle being back in service in an average of two hours while the breakdown is rectified.

Why is it important?

Vehicle downtime is a key cost driver for fleets. Emergency tyre roadside assistance service means that your delivery will arrive with the minimum delay – and with minimum inconvenience to your customers.ServiceLine 24h is manned by a professional, multilingual team able to respond to your breakdown call in your language, reporting the incident quickly and clearly, and ensuring that the right replacement tyres are despatched to you immediately.

Who can profit?

• All Goodyear Dunlop truck, coach and bus tyre users

Key benefits

• Easy-to-use service
• More than 25 languages spoken
• Fast response rates
• Includes RoadsideAssistanceSolutions, an online information system which enables you to monitor any tyre repairs to your fleet around the clock
• Real-time monitoring minimises delay, improves communication and reduces administration
• Better logistical planning in the event of possible delays

Key features

• 24-hour service, 365 days a year
• One efficient phone number
• Multilingual call centre operators
• Repairs completed with maximum efficiency, getting your vehicle back on the road as quickly as possible
• Unique pan-European mapping system
• RoadsideAssistanceSolutions option to monitor tyre repairs to your fleet around the clock
• Professional network of over 1,900 service partners

What does it cost?

ServiceLine 24h is available free of charge to Fleet First customers.

How to join

Simply contact your Goodyear Dunlop dealer or representative.